Cookie Policy

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide basic usage analytics to site owners.

Cookies are not programs — they cannot run code or install software. They are simply data files that your browser stores and sends back to our servers on subsequent visits. Most browsers accept cookies by default, but you can control how cookies are handled through your browser settings.

How We Use Cookies

Jtek uses cookies for the following purposes:

• Authentication: To keep you logged in to your account and maintain your session securely across pages.
• Preferences: To remember your settings, such as language preferences and UI configuration.
• Security: To detect and prevent fraudulent or unauthorized activity on your account.
• Analytics: To understand how users navigate the platform so we can improve the experience. This data is aggregated and anonymized.
• Performance: To identify and fix performance issues on the platform.

We do not use cookies for behavioral advertising or to track you across other websites for third-party ad targeting.

Types of Cookies We Use

The table below lists the specific cookies used on the Jtek platform, their purpose, and how long they persist.

Cookie Name	Type	Purpose	Duration
jtek_session	Essential	Maintains your logged-in session state and authenticates requests to the platform.	Session (expires on browser close)
jtek_auth_token	Essential	Stores a secure authentication token to keep you logged in across sessions when "Remember me" is selected.	30 days
jtek_csrf	Essential	Cross-site request forgery protection token. Required to safely submit forms and API requests.	Session
jtek_prefs	Functional	Saves your dashboard layout preferences, sidebar state, and notification settings.	1 year
jtek_onb	Functional	Tracks which onboarding steps you have completed so we can pick up where you left off.	90 days
_jtek_analytics	Analytics	Collects anonymized usage data (page views, feature clicks) to help us understand how the platform is used.	1 year
_jtek_perf	Analytics	Measures page load times and error rates to help our engineering team identify and fix performance issues.	30 days

Managing Cookies

You can control cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies on a per-site or global basis. Here's how to manage cookies in the most common browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Please note that disabling essential cookies will affect the functionality of the Jtek platform. Authentication cookies are required to stay logged in, and session cookies are required to submit forms and interact with the application. Blocking these cookies may prevent you from using core features.

Analytics and preference cookies are not required for the platform to function and can be disabled without impacting your ability to use Jtek's core features.

Contact

If you have questions about our use of cookies, please contact us:

Jtek Privacy Team
Email: privacy@jtek.pro

For general privacy questions, see our Privacy Policy.