Guided tutorial

How to import contacts from a CSV.

Bulk-upload contacts from a spreadsheet, map your columns, and tag them as you go. Takes about 3 minutes for a typical list.

3 min read 4 steps Beginner Tested on current Jtek
01
Step 1

Open the Import screen.

Click Contacts in the sidebar, then Import in the top-right area of the contacts list. This opens the CSV import flow.

Prep your CSV first: make sure the first row is a header (Name, Phone, Email, etc.), phone numbers are in a consistent format, and there are no merged cells. Export from Excel or Google Sheets as .csv — not .xlsx.
Jtek
Conversations
Contacts
Opportunities
Contacts / All contacts
Filters Import
Contacts Smart Lists Bulk Actions
02
Step 2

Upload your CSV.

Drag your CSV into the drop zone, or click to browse. Jtek scans the header row and file size instantly — up to around 10,000 rows per upload. For bigger lists, split into batches.

Drop your CSV here
or browse files · .csv only · up to 10,000 rows
leads-april-2026.csv
412 rows · 48 KB
×
03
Step 3

Map your columns.

Match each CSV column to a Jtek contact field. Jtek auto-detects the obvious ones (Name, Phone, Email) — you just confirm. For custom columns like lead_source or budget, pick the matching Jtek field or choose Skip to ignore.

CSV column
Jtek field
first_name
First Name
last_name
Last Name
mobile
Phone
email
Email
lead_source
Source
internal_notes
04
Step 4 · Last one

Tag & import.

Add a tag so you can find this batch later — e.g. import-april-2026 or the source name. Then hit Import. Jtek runs duplicate detection automatically (by phone and email) and skips anything already in your CRM.

You'll see a progress bar and a summary when done: created, updated, skipped as duplicates, and any errors (usually bad phone formatting).

Why tag on import: you can build a smart list from this tag instantly and blast only this batch with a welcome SMS. Saves you filtering by date or source later.
Add tag to every imported contact
import-april-2026 × facebook-ad × + Add tag
387
Will create
19
Will update
6
Duplicates skipped
Back Import 406 contacts

Stuck on a step? Chat with us.

CSV format issues are the #1 thing people get hung up on. Share the file with us and we'll check it.