Guided tutorial

How to create a pipeline.

Build a sales pipeline with custom stages, then drop your first opportunity into it. Takes about 3 minutes.

3 min read 5 steps Beginner Tested on current Jtek
01
Step 1

Open Opportunities.

From the left sidebar, click Opportunities. This is where every deal in every pipeline lives. If you've never set up a pipeline, you'll see an empty state โ€” that's fine, we'll fix it in the next step.

Jtek
Dashboard
Conversations
Calendars
Contacts
Opportunities
Automation
Sites
Opportunities / All deals
Filters
Opportunities Pipelines
๐Ÿ“Š
No pipelines yet
Create a pipeline to start tracking deals through stages.
02
Step 2

Click the Pipelines tab.

At the top of the Opportunities screen, switch from Opportunities to Pipelines. This is where you manage pipelines themselves โ€” rename, reorder stages, delete, or create new ones.

Jtek
Conversations
Contacts
Opportunities
Automation
Opportunities / Pipelines
Opportunities Pipelines
No pipelines yet โ€” create your first below.
03
Step 3

Click Create New.

In the top-right of the Pipelines tab, click the blue Create New button. A pipeline editor panel slides in โ€” this is where you'll name the pipeline and build out the stages.

Naming tip: be specific โ€” "Sales Pipeline" is too generic if you'll have more than one. Try "New Buyer Pipeline", "Refi Pipeline", "Listing Appointments" โ€” something you can scan in a dropdown six months from now.
Jtek
Contacts
Opportunities
Automation
Opportunities / Pipelines
Create New
Opportunities Pipelines
Pipeline name
e.g. New Buyer Pipeline
04
Step 4

Build your stages & save.

Add a stage for each step of your deal flow. Drag the grip handles to reorder. Common starting stages:

  • New Lead โ€” just came in, not contacted yet
  • Contacted โ€” you've reached out
  • Appointment Set โ€” they're booked
  • Proposal Sent โ€” waiting on a decision
  • Won / Lost โ€” closing stages

When it looks right, hit Save. The pipeline is immediately live and ready for deals.

Jtek
Contacts
Opportunities
Pipelines / New Buyer Pipeline
Save
New Lead0%ร—
Contacted20%ร—
Appointment Set50%ร—
Proposal Sent75%ร—
Won100%ร—
Add stage
05
Step 5 ยท Last one

Add a contact as an opportunity.

Back on the Opportunities tab, click + Add Opportunity. Pick the contact, choose your new pipeline, and drop them in the right stage. That's a deal in motion.

From here, drag deal cards between stages as things progress. Every stage change is time-stamped so you can track how long deals sit in each stage and spot where things stall.

Shortcut: you can also add an opportunity from any contact's profile โ€” scroll to the Opportunities section on the contact page and click Add. Saves a few clicks.
Jtek
Contacts
Opportunities
New Buyer Pipeline
+ Add Opportunity
New Lead3
Acme Co
$3,200
Updated 2h ago
BizGroup
$1,800
TechCo
$4,100
Contacted2
Lyra & Co
$2,400
NorthStar
$5,500
Appt Set1
StartupX
$900
Just added
Proposal1
Nexus Inc
$8,200
Wonโ€”

Stuck on a step? Chat with us.

Our team watches the help channel live during business hours โ€” most questions get answered in under 5 minutes.