Open Opportunities.
From the left sidebar, click Opportunities. This is where every deal in every pipeline lives. If you've never set up a pipeline, you'll see an empty state โ that's fine, we'll fix it in the next step.
Click the Pipelines tab.
At the top of the Opportunities screen, switch from Opportunities to Pipelines. This is where you manage pipelines themselves โ rename, reorder stages, delete, or create new ones.
Click Create New.
In the top-right of the Pipelines tab, click the blue Create New button. A pipeline editor panel slides in โ this is where you'll name the pipeline and build out the stages.
Build your stages & save.
Add a stage for each step of your deal flow. Drag the grip handles to reorder. Common starting stages:
- New Lead โ just came in, not contacted yet
- Contacted โ you've reached out
- Appointment Set โ they're booked
- Proposal Sent โ waiting on a decision
- Won / Lost โ closing stages
When it looks right, hit Save. The pipeline is immediately live and ready for deals.
Add a contact as an opportunity.
Back on the Opportunities tab, click + Add Opportunity. Pick the contact, choose your new pipeline, and drop them in the right stage. That's a deal in motion.
From here, drag deal cards between stages as things progress. Every stage change is time-stamped so you can track how long deals sit in each stage and spot where things stall.
Stuck on a step? Chat with us.
Our team watches the help channel live during business hours โ most questions get answered in under 5 minutes.